Deutsche Post AG / Renten Service, Köln
Target-state design
Develop target processes and application architecture for modernising pension administration, and support phased implementation across numerous project components.
Purpose
Current-state analysis, customer relationship analysis and target-state design for core business processes.
Responsibilities
Lead and play a key role in the target-state design; analyse the current state and customer relationships, and optimise structures and processes.
Solution
Current and target processes, application architecture, IT landscape plan and phased implementation approach.
Used in the project
- Planning & collaboration
- Microsoft Office
- Analysis & modelling
- Oracle Designer, ARIS, Visio
- Development & operations
- HTML
- Cloud & data
- Windows